Privacy Policy

1. Consent and Acceptance:

Your acceptance of this Privacy Policy constitutes your full acknowledgment and express consent to abide by this Policy. If you do not agree to abide by the terms of this Policy, please stop using Shohna.

2. Collection of Personal Information:

We may ask you to provide us with certain personal information that may be used, including:

Account Information: This is the information you fill in the registration fields, for example, full name, email address, mobile number, national ID/residency number, date of birth, and password.

Contact Information: This is the information that is provided in the context of settling disputes or providing answers when you contact customer service. For example, full name, mobile number, email, message title and subject.

3. Use of Personal Information:

Shohna uses the information collected for the following purposes:

Providing the customer with information.

To provide services.

To personalize, measure, and improve our services, content, and advertisements and to provide them better.

To help maintain the integrity, security, and systems of the Platform and Services.

To provide support and maintenance for the Site or Services.

To communicate with the Customer for purposes related to the Platform and to respond to inquiries, questions and comments.

To process the Customer’s wallet balance withdrawal requests and to prevent or detect fraud, including fraudulent transactions and fraudulent use of the Platform.

To communicate with the Customer directly or through one of our partners for marketing, research, surveys and promotional purposes.

To prevent prohibited or illegal activities, and to verify compliance with the Terms and Conditions.

To provide the Customer with notices about changes to our Services or any issues, in connection with legal procedures to investigate and resolve claims or disputes related to the use of the Services, or

As permitted by law, or upon request from regulatory authorities, government agencies, and official inquiries, to implement their legal obligations, and our rights arising from any contracts concluded between us and the User.

4. Sharing of Personal Information:

We at Shohna maintain the confidentiality and privacy of your personal data that we obtain at all times. We will not sell, trade, rent or disclose any such information to any third party outside Shohna unless required by any law or any judicial or regulatory authority, or to defend or protect the property rights of Shohna or its beneficiaries.

We may share information with third party suppliers who provide services or functions on our behalf, including marketing, public relations, survey distribution, and fraud prevention. We may also authorize third party suppliers to collect information on our behalf, including, for example, as necessary to operate site features, or to facilitate the delivery of advertising. Note that third party suppliers have access to information and may collect it only as needed to perform their functions.

We may also share information for the following reasons:

To comply with legal process or legitimate or enforceable subpoenas or court orders.

To respond to requests from public and governmental authorities.

To enforce the terms and conditions of a Shohna.

To protect our rights, privacy, safety, and property, and the rights of the customer and others.

We may also share information with a third party in connection with any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or a portion of our business or assets during negotiations.

5. Data Retention:

We retain some of the customer’s personal data associated with his account in our archives for as long as he remains a user of the Services, including for internal analysis purposes and record keeping integrity. We will not retain our customers’ personal information for longer than is necessary for our business purposes or legal requirements, but we may retain some information for a period of time after his contract with us has been terminated or the information has been erased, if necessary to comply with our legal obligations or to exercise or defend our legal rights.

6. Protection and Security of Personal Information:

The security of our customers' information and data is important to us, but there is no 100% secure method of transmission over the Internet or method of storage or protection unless you follow your own security policies, so we confirm that we retain our customers' data for the purposes of providing our services and within the limits of these services and the period necessary to provide those services. We confirm that we take all necessary and appropriate security measures to protect your personal information from loss, damage, change, disclosure, unauthorized access or unintended and unlawful use. The user is also solely responsible for maintaining the login data on the platform and the verification codes that he receives from the Shohna platform to perform a specific procedure on the platform and not sharing them with others.

7. Payment:

We use third-party services in Shohna to process payment, and we confirm that we will not store or collect your payment card details based on our systems. This information is provided directly to the payment service providers contracted with us, who may use your personal information in accordance with their privacy policy.

8. Links to other parties on the Internet:

Shohna Platform may contain links to other sites that we do not own, operate, or manage, or advertisements from other sites. Therefore, we hope that you will note that we are not responsible for the methods of data collection by those sites, or for their privacy policies. You can view the privacy policies and content of those sites that are accessed by accessing these sites.

9. Marketing and promotional messages:

We may contact you for marketing purposes related to the Site or Services via text messages or email. If you do not wish to receive such messages, you may click on the “unsubscribe” link in the email to unsubscribe and disable marketing email communication.

10. Cookies:

Cookies are small text files that are sent and stored on your device by a web server to save and store information about you and your use of our services, so that the site can remember some information about your browsing activity or identity each time you visit the Shohna platform. As for third-party cookies, cookies for a third-party site may be placed by services that appear on the third-party site.

Shohna platform has no control over these cookies. They may be, for example, cookies placed by Google. For more information about third-party cookies, we suggest that you visit the websites of these third parties. Note that the purpose of cookies is to enable us to monitor and analyze both the performance and operation of our advertisements and their impact, and to enable you to view content and advertisements that are customized according to your needs, which are determined by your activity and your use of the International Auction.

Use of cookies: We may use the information we obtain from your use of cookies for the following purposes: to recognize your device and track you when you revisit and use the Shohna platform or its services, to improve the website and services, to analyze and manage the use of the Shohna platform, to customize your site including targeting advertisements that may be of particular interest to you.

11. Legal age:

We note that our services are not intended for children under the age of 15, so we do not intentionally collect personal data from children under the applicable age limit. If you are under the legal age, please do not use our services and do not provide any personal data of yours.

12. Amendments to the Privacy Policy:

Shohna may, from time to time, at our sole discretion, make any amendments or changes to any part or all of this policy if necessary and when appropriate; to keep up with legal requirements and the way in which our business is conducted. This policy will be implemented once it is posted on the platform. Please review this policy regularly to view the latest version of the Privacy Policy.

13. To communicate:

In case of any inquiries, comments or requests related to the Privacy Statement, or if you have any complaints or objections regarding the way in which Shohna processes your personal data, please contact us at [email protected].